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How to Deal With a Rude or Angry Customer
This free online course teaches you how to perform your customer-focused role when confronted by a customer who has l...
Events Management: Strategy, Event Types and Customer Service
This free online event planning course is an informative introduction for anyone who wishes to venture into the ever-...
Diploma in Customer Service
This course explores the customer service skills fundamental to any successful business venture. You need to master c...
Mastering Time Management and Organizational Skills at Work
Ever wonder what sets successful people apart from their less successful competitors? The keys to high achievement ar...
Simple coding
Have you ever wanted to try out simple coding? Want to understand the basics of what it entails? This course introduc...
Internet of everything
The internet of everything, and all of the connected things on the internet, are here to stay. There is considerable ...
An introduction to computers and computer systems
This free course, An introduction to computers and computer systems, challenges how we view computers through the exa...
Managing complexity: A systems approach – introduction
Do you need to change the way you think when faced with a complex situation? This free course, Managing complexity: A...
Innovation, markets and industrial change
How does a firm emerge as 'leader of the pack'? Why do most of the small firms so common in the early years of new in...
Modelling and estimation
This free course is concerned with modelling and estimation and looks in particular at the binomial distribution. Sec...