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Programme Details

Events Management: Strategy, Event Types and Customer Service

By Alison

About the programme

This free online event planning course is an informative introduction for anyone who wishes to venture into the ever-evolving events management industry. The course focuses on some of the basic concepts, skills and factors to consider when starting as an events manager. Gain key knowledge about events management strategies and vital customer service skills as well as the main issues to consider when planning for different types of events.

Duration
3 hours

Level
Introductory level

Format
Online asynchronous

Certificate type
Short Course

Subjects
Customer Service

Available languages of instruction
English